3PL and Outsourced Logistics for eCommerce

One partner for your outsourced logistics operations

Umbria Hub is a 3PL logistics provider for eCommerce businesses, operating from a warehouse in Umbria and serving the Italian market nationwide. The service is designed for online retailers that want to outsource goods receiving, storage, inventory, picking, packing, shipping and returns. Integration with the client's store keeps orders and stock within one coordinated workflow. Unlike standalone outsourced warehousing for eCommerce, 3PL places the whole logistics operation with one partner. To assess volumes, products and platform configuration, request a tailored quote.

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Defined responsibilities

Activities, required data, handling rules and contact points are clarified before operations begin.

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Agreed service levels

Timing, priorities, measurement and exceptions are set out in the proposal and, where applicable, formalised in the contract.

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Clear commercial model

The quote details the applicable items for storage, movements, order preparation, shipping and requested services.

The service

What to entrust to a 3PL and how to manage it

Choosing a 3PL means transferring operational activities and responsibilities to a specialist partner. The scope may include receiving, storage, inventory, order preparation, shipping and returns. For a concise view of the individual stages, explore our eCommerce logistics overview.

During onboarding, the parties define who supplies product data, inbound forecasts, packing instructions and returns rules. The partner configures the agreed operational workflows and related checks. This distinction reduces ambiguity and makes the service measurable.

System integration connects the store, WMS and shipping updates. Compatibility, exchanged data, update frequency and exception handling are tested against the actual configuration before go-live.

Growth and peaks require planning: forecasts, incoming goods, priorities and resources are coordinated in the operating plan. The commercial model remains linked to the requested activities and is described in the quote together with the applicable terms.

Scope of activities entrusted to the 3PL
Client and partner responsibilities
Data and systems connected during onboarding
Service levels, measurement and exceptions
Order dispatch within 24 hours
Plan for growth, seasonality and peaks
Commercial items and applicable terms

Ready to outsource all your logistics?

Request a free quote: we analyse your needs and propose a tailored 3PL solution.

Request free quote

3PL onboarding

From the initial assessment to operational launch

The service is set up around the eCommerce business's actual workflows, avoiding the transfer of undefined processes into the warehouse. 3PL onboarding covers:

  • 🧭 Initial assessment — volumes, catalogue, destinations, seasonality and operating rules
  • 📋 Service plan — responsibilities, included activities, service levels and commercial items
  • 🔗 System configuration — store connection and testing of order, stock and tracking workflows
  • 📦 Operational launch — stock transfer, initial checks and go-live of the agreed process

After go-live, volumes and issues are reviewed so that the plan can adapt to growth and scheduled peaks.

Find out how to get started
3PL Logistics Umbria Hub

Why choose Umbria Hub 3PL logistics

Strategic location

Our warehouse in Umbria sits at Italy's geographic centre: fast nationwide shipping with optimised routes.

WMS-managed operations

The Warehouse Management System coordinates storage, picking and inventory through configured operational workflows.

Flexibility and scalability

No minimum volumes, no penalties. The service adapts to your seasonal volumes without unnecessary fixed costs.

eCommerce integrations

Connect Shopify, WooCommerce, Magento, PrestaShop, Amazon or eBay. Compatibility and order and stock flows are verified during onboarding.

24/7 security and surveillance

CCTV-monitored warehouse 24 hours a day, 7 days a week, with controlled access for maximum protection of your goods.

Transparent reporting

Dashboard with real-time data on stock and movements. Detailed monthly reporting included in the service.

Considering switching to 3PL?

Many growing businesses choose Umbria Hub to eliminate the fixed costs of an in-house warehouse and scale without limits.

Let's talk

FAQ

FAQ — 3PL Logistics

The most frequently asked questions about our 3PL (Third Party Logistics) service.

Ready to grow without limits?

Tell us about your logistics needs. We will get back to you within 24 hours with a tailored proposal.